Frequently Asked Questions
How do I book a session?I can no longer attend, can I postpone or cancel my session?Please note that we have a "no refund" policy. However, our purchased sessions are valid for up to 6 months.
You can postpone your session to an ulterior date and time up to 12 hours before the start of the session. Within the 12 hour window, you may not be able to reschedule your session.
Can I take a course if I have never surfed before?We have surf courses for everyone even for complete beginners. You will be in good hands with us!
Do I need my own board?
If you own a surfboard, it is better to bring it. Otherwise, we will provide a suitable one for you to use during the session. If you are thinking of surfing long term, it's great to own your surfboard. We will be happy to help you choose a board that's right for you.
What do I need to bring?
- Any surf equipment you may have: your own rashguard, board. etc.
- A towel / changing robe / dry robe
- Water
- Waterproof sunscreen / zinc
- Ear plugs (if you need them)
- Money in case you want to buy coffee or snacks post your surfing session
- Any medical items you may need
Are the waves big in Venao, will it be too rough sometimes?
Venao is a long beach with many surf spots. Even when the swell is big, there are spots that work for beginners. However, sometimes mother nature doesn't play ball, and for safety reasons, we may have to postpone a surf session because of the big swell
Can I book a private group session with my friends?
With all of the courses, we have a coach to student ratio of maximum 1:4. However, for safety reasons and to avoid any bad experience to our students, we require people within a group to have a similar surfing level.
If you are unsure please feel free to contact us regarding any queries you may have.
How old do you have to be to take classes?
For safety reasons, we don't accept kids under age 5.
Surfing is for anyone and every age, all you need is good health and willingness to try!